ON SITE MAINTENANCE SERVICES
Jet Edge will dispatch a trained Field Technical Service Representative directly to your shop for an hourly fee per our Maintenance Service Terms. The customer has discretion to use this time to train his/her own maintenance personnel at the same time equipment is being worked on as well as get additional tips on machine programming and operation.
JET EDGE IN-HOUSE REBUILD SERVICES
Certain component rebuilds may be best performed at the factory. Jet Edge can rebuild many equipment components at a fraction of the cost of a new replacement unit. In certain circumstances, Jet Edge may be able to provide loaner components while the repair is being performed.
JET EDGE REFURBISHED PUMP PROGRAM
Jet Edge may take in your old pump in exchange when you buy new. Visit our Pumps tab to view our current offering of Used Equipment.
JET EDGE SERVICE CONTRACTS
Jet Edge details necessary and routine maintenance in its Owner’s Manual. It also offers Service Contracts for dispatching trained Field Technical Service Representatives to provide those routine services on your behalf. Various options and schedules can be included in the agreement to ensure your equipment is performing at its best.
JET EDGE EMERGENCY SUPPORT SERVICES
Jet Edge offers Emergency Support by phone 24/7/365. Additionally, as part of your Service Contract, on-site Emergency Support Services that ensure you minimize any downtime can be included in the coverage.
JET EDGE OTHER TECHNICAL SERVICES
Jet Edge provides a range of other Technical Services that might include controls updates, site moves or other upgrades that improve your waterjetting operations. Contact the Jet Edge Service Department at 1-800-JET-EDGE to discuss your needs.