WE PRIDE OURSELVES IN PROVIDING THE BEST SERVICE IN THE INDUSTRY.

We pride ourselves on providing the best service in the ultra-high pressure (UHP) waterjet/abrasive waterjet industry. Our waterjet technicians are available 24/7/365.

When you call Jet Edge for service on your waterjets, you will speak with a live human being, not a recorded answering service. Our service technicians have the education and experience to solve problems quickly and keep you system up and running.

The Jet Edge Service Pledge:

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    SERVICE

    Our service technicians are available 24 hours a day, 7 days a week, 365 days a year.

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    PARTS

    99% On-Time parts delivery. 100% Jet Edge OEM parts.

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    WARRANTY

    We have the most comprehensive warranty in the industry.

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    TRAINING

    Free training for life of equipment at Jet Edge. *On-site training also available.

FAQ

How do I order parts for my waterjets?

Jet Edge customers can order waterjet parts online at http://waterjetparts.jetedge.com. To order waterjet parts by phone, call 1-800-JET-EDGE (538-3343) or +1 763-497-8700 (7:30 a.m. to 5 p.m. CST). After hours, call the 24-hour emergency cell phone at 612-963-0887. You also may fax in orders to 763-497-8702.

How long will it take to get my waterjet parts?

Jet Edge has a 99 percent on-time waterjet parts delivery program. All parts orders are entered and shipped from Jet Edge the same day, unless you specify a later ship date, with the exception of backorders.

Click here to order parts!

How can I sign up for waterjet training?

Jet Edge customers can sign up for training online or call 763-497-8700, Ext. 744.

Click here to sign up for training classes!

HOW TO CONTACT US:

  • 1-800-JET-EDGE (538-3343)
  • Service Fax: 1-763-497-8702

    Parts Fax: 1-763-497-8702

  • Emergency Phone: 1-612-963-0887

NEVER TOO MUCH ON YOUR PLATE

 

GULF MACHINE SHOP INSTALLED A JET EDGE X-5 5-AXIS SYSTEM, GIVING THEM THE ABILITY TO TAKE ON A WIDER RANGE OF OPPORTUNITIES.

 

In 2012, Gulf Machine Shop installed a Jet Edge X-5 5-axis system that is powered by our 60,000 psi, 150-HP iP60-150 intensifier pump. Download this case study to learn why Gulf Machine Shop chose to install a Jet Edge Waterjet system at their facility.

CONTACT SERVICE DEPARTMENT

 

TALK TO OUR INDUSTRY LEADING WATERJET TECHNICIANS TODAY!

 

Fill out the form below and one of our Waterjet technicians will reach out to you to schedule a your waterjet and/or waterjet pump service.

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